FAQs
Frequently Asked Questions
Answers to the most common questions about the counseling process, booking system, and session flows.
How is confidentiality ensured?▼
All sessions conducted at TinUs are strictly confidential within professional ethical and legal limits. Personal information and session contents are never shared with any third party or institution without the client's written consent.
How long do the sessions last?▼
All sessions last approximately 50 minutes.
Is online counseling effective?▼
Yes, research shows that online sessions are as effective as in-person sessions. It offers a alternative for remote clients.
How do I cancel or reschedule a session?▼
For the efficiency of the counseling process, cancellation or reschedule requests must be submitted at least 24 prior to the session. Otherwise, full session fees may apply.